Listening intently to another person, sympathetically reflecting on and reflecting back to that person what has been deeply heard beneath the mere surfaces of communication, is a charismatic experience for which there is no adequate word. But the concept of "grace" comes close, suggesting an intensely felt dispensation from the commonplace. In such rare moments of mutual deep hearing between people, a mind routinely overshadowed by a sense of its lonely isolation is suddenly suffused with a radiant delight. Such delight, like grace, gifts the mind with an experience of the ordinary pierced by the extraordinary.
William J. Scheick